Connect with care that goes beyond.
If you need assistance finding a provider, call 918-561-1100 and one of our Patient Engagement specialists will help you locate the best provider for your health care needs and connect you with a clinic representative ready to schedule your appointment.
Patient Engagement specialists are available Monday through Thursday from 8 a.m. – 5 p.m. and Fridays from 8 a.m. – 3 p.m. We are closed daily for lunch from noon – 1 p.m.
Make insurance easier.
Prior to scheduling an appointment, please contact your insurance company to confirm coverage, benefits and payment responsibilities. They will also let you know if a referral is needed.
On appointment day, remember to bring your current insurance information and identification.
Who to call for billing questions.
For questions related to billing at OSU Medicine Clinics, view your MyChart account or call OSU Medicine Clinic Financial Services at 918-561-5701.
Paperless Billing Notice: Patients will automatically receive electronic statements directly in MyChart. To receive paper statements, sign in to your MyChart account and update your communications preferences or call OSU Medicine Clinic Financial Services at 918-561-5701.
If your question relates to inpatient care at OSU Medical Center, please call OSU Medical Center Customer Service at 918-599-4500.
Get connected with MyChart.
MyChart is a convenient way to stay connected with your health information and your health care team.
- Online access 24/7
- Available on your computer, tablet or mobile devices
- Secure portal to review test results and visit summaries
- Contact your care team with medical questions
- Request prescription refills
- Schedule appointments and begin e-visits
- Pay bills and access payment history
- Learn more about MyChart or get connected today.
Patient Rights
Patients have rights in a healthcare setting to help ensure they are treated with dignity, respect, privacy, and informed participation in their care. Understanding these rights helps patients make informed decisions, communicate openly with their care team, and advocate for safe, equitable healthcare. Learn more about Patient Rights.