Patient Resources

Patient Resources2023-08-17T17:05:28+00:00

FREQUENTLY ASKED QUESTIONS

All the answers, all in one place—take a look at some of the most common questions we get at OSU Medicine clinics.

Questions about MyChart

Who can use MyChart?2023-06-23T21:24:18+00:00

Any active or past patient of OSU Medicine Clinics or OSU Medical Center is eligible to register for and use MyChart.

Is there a fee to use MyChart?2023-06-23T21:56:19+00:00

No. MyChart is provided as a courtesy to patients and its use is optional.

Is MyChart secure and who can see my information?2023-06-23T21:28:46+00:00

Information in MyChart is extremely secure because it uses encryption (security measures) to keep unauthorized persons from reading communications, information or reports. Only people you have given your login ID and password to can access your information.

What software / hardware do I need to access MyChart?2023-06-23T21:29:51+00:00

This patient portal is web-based and works with all major internet browsers, such as Internet Explorer, Google Chrome, Mozilla FireFox and Safari.

I think my MyChart account has been compromised. What should I do?2023-06-23T21:54:12+00:00

If you think your MyChart account has been accessed without your permission, call 918-599-5211 and we will disable your account.

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